Refund policy
📄 Refund Policy
RETURN & REFUND POLICY
Thank you for shopping with Real Life Apparel! We want you to love what you ordered. If something isn't right, we're here to help.
Return Window We accept returns within 14 daysof the delivery date.
Eligibility To be eligible for a return, items must be:
- Unworn and unwashed
- Free of odors, stains, or damage
- Returned in original packaging (tags not required)
Refund Options We offer the following resolution options:
- Refund to your original payment method
- Store credit
- Exchange for another item
How to Initiate a Return To start a return, please contact us at [your email address] with your order number and reason for return. We will provide return instructions within 1–2 business days.
Return Shipping Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refund Processing Once we receive and inspect your return, refunds will be processed within 5–7 business days to your original payment method. Store credit is issued immediately upon approval.
Sale Items Final sale items are not eligible for returns or exchanges.
Damaged or Incorrect Items If you received a damaged or incorrect item, please contact us within 48 hours of delivery with a photo and we will make it right at no cost to you.